For Plain uniforms:
We offer return or exchange for plain uniforms only. Please contact us within 7 business days of merchandise receipt to report the problems and or complaints and we will research your claim and resolve the problem and we will either replace or exchange the item(s) in question or issue a refund, if we deemed it to be an error on our part. The refund will be issued to the customer after we receive confirmation that the item(s) has been delivered back to Setday Sportswear. We can’t offer a return due to wrong sizes. Please make sure that you review our size chart before place order.
For Custom uniforms:
We do NOT accept the return or exchange for custom uniforms (which have your team name or logos, designs or your choosing colors) We encourage our customers to order a customized sample of their designed uniform to inspect the overall look and that it is to their expectation. Once the customer has approved the Order Detail and has opted not to order a customized sample, we are not liable for any dissatisfaction that the customer might experience or portray
*All accessories in our package deals ( socks, backpack, bow, pom poms, …) are FINAL SALES. NO REFUND, NO RETURN or EXCHANGE.
Please be aware: Setday does NOT offer refund. ONLY exchange or redo or we can offer a credit note on your account to use for your future orders
All Setday Sportswear uniform returns or issues must be reported to our office within 7 business days of merchandise receipt. We will not accept any returns made after 30 days of the invoice date. All merchandise claims and or returns must be submitted via email stating in detail the reason for the return and specifying the issues, and include photos if needed to support your claim. Our quality assurance department will review your claim and research your issues and if we deemed it to be an error on our part, we will gladly replace the merchandise or provide a refund accordingly. However if it is not an error in our part and we can provide the proper documentation to support our claim, Setday Sportswear has the right to deny the customer’s claim, complaints, and or issues